Weighing up Power Diary / Zanda?

Zenvia vs Power Diary — and the bigger question first

Most counsellors comparing practice tools are really choosing between three things: doing it all yourself, joining a group practice and giving up 30–40% of billings, or a flat-fee platform like Zenvia. Power Diary has also rebranded as Zanda — same platform, new name. If you're specifically weighing Zenvia against it, figures below are from Zanda's own Australian pricing page, verified October 2026 (Zanda runs time-limited introductory discounts on the figures below — we've used the standard ongoing rate, not the promo price).

Written by Steve Daniel, founder of Zenvia — GAICD · MBA · Master of IT · Author, Cybersecurity for Australian Not-for-Profits. Last reviewed October 2026.

First, the bigger picture

DIY, a group practice, or Zenvia — before you compare software

Whichever practice-software you pick, you're still choosing how the whole practice runs: run it entirely yourself, join a group practice, or keep 90% on Zenvia with the admin handled.

See the full comparison →

Comparing the software specifically

Zenvia vs Power Diary / Zanda, feature by feature

  Zenvia Zanda (formerly Power Diary)
Pricing model10% of billings, all-inclusive, plus card processing at cost, no per-practitioner feeStarter AU$29/month (1 practitioner, 1,000 appointments/month, 100GB storage); Growth AU$59/month + AU$29/month per additional practitioner (unlimited appointments/storage)
Monthly minimum$0 in a month you bill nothingAU$29/month minimum regardless of how many clients you actually see
Group practice scalingSame 10% no matter how many practitioners+AU$29/month for every additional practitioner on Growth
AI session notesUnlimited, included in the 10% — no metering"AI Core" (included, all plans) covers 4 AI Scribe appointments/month; "AI Pro" add-on is $25 + GST per user/month for unlimited AI Scribe
MedicareEligible practitioners can invoice the gap payment; no live Medicare Online claim submission yet — ask us if that matters for your practiceLive Medicare Online claiming included free, both tiers
TelehealthIncluded in the 10%Free/BYO video included; native "Telehealth Pro" (unlimited calls) is a $9/month per-practitioner add-on
Client self-booking portalIncludedIncluded
Migration supportFree, hands-on — see how it worksFree and assisted too — client-list import on Starter, full database migration on Growth

Zanda figures are AUD, excl. GST, sourced from their Australian pricing page — zandahealth.com/au/pricing, verified October 2026 — check their site for current rates and any time-limited promotional pricing. Zanda's global/US pricing page quotes lower USD figures for the same plans; don't confuse the two.

The honest numbers

At full billings, Zanda is likely cheaper in raw dollars

We're not going to dress this up. Take a solo practice seeing 20 clients a week at $140 a session — roughly $12,100 in monthly billings. On Zenvia's 10%, that's about $1,210 a month. On Zanda's Starter plan (AU$29/month) plus AI Pro for unlimited AI Scribe (AU$25 + GST, about AU$27.50/month), that's around AU$56.50 a month — a lot less.

If your practice runs at consistently high, predictable volume and you're comfortable paying a flat monthly fee per practitioner as you grow a group practice, a flat subscription like Zanda's can genuinely cost less. We'd rather tell you that than have you find out after signing up.

Where the percentage model earns its keep instead: a new practice building a caseload, a practitioner working part-time or coming back from leave, or a group practice that doesn't want every added practitioner to increase the fixed monthly bill. Run your own numbers on our pricing calculator to see where you land.

Common questions

Zenvia vs Power Diary / Zanda, the questions people actually ask

Is Power Diary the same as Zanda?

Yes. Power Diary rebranded as Zanda — it's the same platform under a new name.

Which is cheaper, Zenvia or Zanda?

At full, predictable billings, Zanda's flat subscription is often cheaper in raw dollars than Zenvia's 10%. Zenvia tends to work out ahead for a new practice building a caseload, part-time work, or a group practice that doesn't want every added practitioner to increase a fixed monthly bill. Run your own numbers on our pricing calculator.

Does Zenvia support Medicare claiming like Zanda?

Medicare-eligible practitioners can invoice their full fee and track the client's Medicare rebate through Zenvia, but we don't yet submit live Medicare Online claims the way Zanda does — ask us directly if live claiming matters for your practice.

Can I switch from Power Diary or Zanda without losing data?

Yes — we import your client list and upcoming appointments for you as part of a free, hands-on migration. See how migration works.

Try it free before you decide either way

We'll import your Power Diary / Zanda client list and upcoming appointments for you. See how migration works.

Start free — 90 days

Comparing something else? See Zenvia vs Halaxy or Zenvia vs AI scribes.