Front desk
Bookings, reminders, confirmations and cancellations handled automatically.
Pricing
Ten percent of billings, plus card processing at cost. That's the whole price list.
No subscription, no per-seat fee, no add-on modules — one flat rate covers your whole practice, including the admin that comes with it: invoicing, payment chasing, third-party billing and more.
10%
of billings, plus card processing at cost
- Every feature included — bookings, records, telehealth, AI notes, invoicing, tools library
- SMS reminders and client portal at no extra cost
- Unlimited clients, notes and resources, unlimited practitioners in a group practice
- Free migration and onboarding support
- No lock-in, no exit fee, export your records any time
Billed monthly on everything invoiced through Zenvia — all clients, referred or your own. Bill nothing, pay nothing.
What you're actually paying for
Think of it as your practice team, not a software bill
For most solo and small-group practices, running things properly means either doing the admin yourself between clients, or paying for a mix of people and tools to do it — a receptionist for bookings, a bookkeeper to chase invoices and third-party funders, someone to type up notes, a website. Zenvia replaces that whole stack for one rate:
Billing & collections
Invoicing, card payments and chasing third-party funders — no separate bookkeeper needed.
Note-taking support
AI-drafted session notes mean you're not typing up what a scribe or admin assistant would otherwise do.
Your online presence
A public profile that gets you found by new clients — no website or marketing spend required.
How the cost compares to doing it yourself, or a group practice
Compared to running it all yourself — rooms, reception, practice software, chasing invoices — 10 percent buys the whole practice back, plus card processing at cost. Compared to the 30 to 40 percent a group practice takes for rooms and reception, it isn't close: a practice billing $12,000 a month pays $1,200 under Zenvia, versus $3,600–4,800 under a group-practice split. That's the deal: we run the practice, you keep 90 percent, and in a quiet month — parental leave, a slow referral month, part-time work — we only earn when you do, so you pay close to nothing.
Run your own numbers below, or see the full three-way comparison against doing it yourself and a group practice.
Run the numbers
What would your practice cost to run?
Leave at $0 for telehealth only.
You bill
$12,124
a month
Zenvia's share (10%)$1,212
Card processing (est.)$238
Room hire$0
You keep with Zenvia
$10,673
A group practice at 30% would take $3,637 a month — you'd keep $8,487.
Difference per month vs a group practice
$2,187
Doing it entirely yourself costs roughly $150 a month in fixed costs (software plus any room hire) — and 4 admin hours a week stay yours to carry.
Admin hours back (vs doing it yourself)
3/wk
Hours back a year
156
a month runs the whole practice — front desk, telehealth, reminders, notes, billing — with nothing to pay in a week you don't work. Fill those 3 hours a week with clients and it's $1,819 a month more in your pocket — and set your hours.
Indicative only. Assumes 4.33 weeks a month; card processing at Stripe's standard rate of 1.65% + $0.30 per session; the room hire you enter applies whether you're comparing to Zenvia or doing it yourself; the group-practice split you set above; and that Zenvia absorbs roughly three quarters of the admin hours a practice currently carries when comparing to doing it yourself.
Pricing questions
Common questions
Is it really 10% of everything, or just clients found through Zenvia?
Everything invoiced through the platform — your own existing clients as well as anyone who finds you through your Zenvia profile. No separate, higher rate for referred clients. We carry the same admin either way. Card payments carry the standard card-processing fee, at cost, on top of the 10%.
Are there setup fees or a minimum contract term?
No setup fee and no minimum term. Your first 90 days are free while you get set up, and after that it's 10% of billings, month to month, cancel any time.
What if some of my clients are billed elsewhere — Medicare, an EAP, NDIS?
Zenvia is built to be your practice's whole booking, records and billing system — every client you manage in Zenvia is invoiced through Zenvia, which is also what keeps your records, payments and reporting in one place. If a funding body requires billing through its own separate portal (for example a direct Medicare or NDIS claim), talk to us about how that fits alongside your Zenvia practice. See how billing works for Medicare, NDIS, EAP and NSW workers compensation.
Can I leave and take my data with me?
Yes. Export your full client file set — records, notes, appointment history — at any time, in a readable format. No exit fee.
Do group practices pay per practitioner?
No per-seat fee. A group practice pays the same 10% of billings across every practitioner, with multi-practitioner scheduling and reporting included. Get in touch if you're a larger practice and want to talk specifics — or if you're thinking about leaving a group practice for your own, see the split maths and a transition checklist.
Ready to see it running with your own clients?
Ninety days free, no card required, and we import your practice for you.