Our story
Built to make private practice less admin-heavy
Zenvia started from a simple observation: running a counselling practice in Australia involves too much software, too many subscriptions, and too much admin that has nothing to do with the actual counselling. We built one platform to fix that.
Our mission
A platform that carries the admin, not the practitioner
We believe the counselling relationship is what creates change — and that everything around it (bookings, records, notes, invoicing) should stay out of the way, not add to a practitioner's workload. Zenvia bundles it into one platform and one fee, so a counsellor spends their time counselling.
That includes giving clients a genuinely simple way to find and book the right counsellor — not as the main event, but because a practice platform that makes it harder to get new clients isn't actually helping.
Practical
We build tools counsellors actually use, not features for their own sake.
Trustworthy
Privacy, security and professional standards are non-negotiable — see our security page.
Human-first
AI supports the practitioner. The practitioner leads. The client matters most.
Aligned incentives
We take a percentage of billings, not a flat fee — we only do well when your practice does.
What we do
One platform, two sides of the same relationship
For counsellors
A complete practice platform: bookings, client records, telehealth, AI-drafted session notes, invoicing and a full therapy tools library — for 10% of billings, no subscription.
- AI session notes drafted after every session, for your review and signature
- Bookings, reminders and invoicing handled in one system
- A public profile that gets you discovered by clients searching for your specialty
For clients
Every counsellor listed on Zenvia is on the platform because their practice runs on it — search by specialisation, request an appointment, and hear back directly.
- Search by specialisation, approach and session type
- Request an appointment online, no phone tag
- Access worksheets and resources your counsellor assigns between sessions
Ready to see it running your way?
Ninety days free, no card required, and we import your practice for you.