How it works

A simpler experience on both sides

Zenvia removes friction from finding and accessing quality counselling — for clients, and for the practitioners running their practice on it.

For clients

Four steps to the right counsellor

Browse counsellors by specialisation, approach and session type, and filter to what matters to you.

Send a request online — no back-and-forth emails or phone tag. We confirm a time within one business day.

Join your session through a secure, professional telehealth environment, or attend in person.

Access worksheets and resources your counsellor assigns between sessions to support ongoing progress.

For counsellors

Zenvia handles the infrastructure so you can focus on counselling.

Set up your Zenvia practitioner profile with specialisations, availability and session types.

Clients searching for your specialty find your profile in the Zenvia directory.

Online scheduling with automated reminders, confirmations and cancellation handling.

Draft session notes after every session, and assign resources from the tools library.

Request a session as a client, or start your free 90-day trial as a counsellor.